How our email notifications work

We send a small set of email notifications to keep you in the loop — replies to your forum topics, replies to your comments on recipes and articles, new content we have published, and our newsletter. None of it is set in stone: you decide what lands in your inbox and how often. This article walks you through what we send, where to change it, and how to stop receiving any of it.

A quick note on account types

Some notifications only apply if you have an active subscription or an active recipe purchase, because the features they are tied to are subscriber features: - Forum topic replies and recipe comment replies are for subscribers and those with active recipe purchases, since only they can post in the forum or comment on recipes. - Education comment replies, new-content emails, and the newsletter are available to everyone with an account — free or paid. All notification toggles are turned on if you opt in when you create an account in our platform. You can turn any of them off at any time.

To change your notification settings, go into your profile page

You are always in control

Your settings live in your account, under Profile → Notification Preferences. From there you can: - Change how often notification emails arrive (immediately, once a day as a summary, or off entirely) - Turn individual notification types on or off - Opt in or out of the newsletter Changes take effect immediately. There is no confirm-by-email step — save, and you are done.

What we send, and why

Activity on your contributions - **Forum topic replies** — when someone replies to a topic you started (subscribers and those with active recipe purchases) - **Recipe comment replies** — when someone replies to a comment you left on a recipe (subscribers and active recipe purchases) - **Education comment replies** — when someone replies to a comment you left on an education article (everyone) **New content we publish (everyone)** - New recipes - New education articles - New blog posts **Newsletter (everyone)** Our periodic roundup with recipes, nutrition tips, and platform updates. It has its own separate toggle from everything above. We do not sell your email address, and we do not send marketing emails from third parties.

Email frequency: immediately, daily summary, or off

At the top of the preferences page there are three choices for how activity notifications arrive: - Immediately — you get an email each time something happens - Daily digest — we bundle everything from the last 24 hours into one summary email - Off — no notification emails at all, regardless of which types are toggled on Setting frequency to Off stops all notification and new-content emails in one step. The newsletter has its own separate toggle and is not affected. Essential emails — password resets, purchase receipts, order updates, account security — are always sent. They are records of things you did on the platform, not notifications, and cannot be turned off.

The "Manage preferences" link in every notification email

Every notification email includes a link in the footer: > Don't want these emails? Manage preferences Clicking it takes you straight to your Notification Preferences page, where you can turn off just that type of email or switch frequency to Off to stop notification emails entirely. You need to be signed in to change preferences — the link opens the account page, not a one-click unsubscribe.

Link in the footer of notification emails to manage your notification settings

What if I still get an email after changing my settings?

A couple of things to know: - Essential account emails always send. Receipts, password resets, shipping updates and similar are not affected by your preferences. - Timing. If a notification was already queued when you changed your settings, it may still arrive. Anything new after that will respect the change. - Wrong address? If you are getting emails at an address you do not recognise as yours, contact us via the chat on the site and we will sort it out.

Quick summary

- Go to Profile → Notification Preferences to control everything. - All notifications are on by default for new accounts. - Choose Immediately, Daily digest, or Off for how often activity emails arrive. - Forum and recipe comment reply emails only apply if you are a subscriber or have active PPR access. Everything else applies to all registered users. - Every notification email has a Manage preferences link in the footer. - Essential account emails (receipts, password resets, etc.) always send.